Rick is an innovative business leader with over 15 years technology and operations experience. His responsibilities include leading a team of operations professionals that oversee all of Madison’s functioning areas including; project management, technology, customer service, our global award fulfillment network, infrastructure and information security. Rick is an innovator who brings a dynamic approach to designing and building client solutions that are as ingenious as they are efficient. Rick and his team have a long track record of delivering on-time incentive and recognition solutions that exceed our client’s expectations, not their budgets.

 

By being creative and resourceful, Rick was the driver and key stakeholder in the development of proprietary technology solutions that have helped us compress development times and reduce operating expenses. These proprietary solutions also broaden the range in which our technology can flex for our clients, allowing us to address the diverse range of business and reward challenges our clients face in their day to day work experience.

 

Prior to joining Madison, Rick was the Managing Partner at Seraphim Group, a web consulting firm. He earned his Bachelor of Psychology from St. John’s University and also received his certification for Web Development and Administration from the Learning Tree.

 

Philosophy:

“Employee recognition is a key motivator for driving innovation.”